Refund Policy

Since our Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read the product description before making a purchase.

We only do business with other tuning companies and car workshops, car owners could better visit a professional tuner unless they are convinced they have enough expertise to make datalogs and have professional tuning and diagnostic equipment. We only refund credits, we do not refund the purchase of the credits. Basically, we are paid for the time of our service and not the results. The decision to refund credits is made by us and done out of generosity towards our customers.

If you have any questions please

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Why Choose gtkraft

Fast file service for Stage 1 & 2
Damos-based modifications
Additional tuning services (pop&bang, stages 3, 4...)
WinOLS reseller
Dyno developed calibrations
Racing cars files development
Gearbox/TCU tuning specialized for BMW, Audi, Porsche, Volkswagen...
Map packs with stages 1 or 2 included
Damos-based modifications
The latest ECU models and solutions
Unmatched expertise
Direct, live support from our engineers
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